Payment Policy

Last Updated: Nov.02/2024

At eRhine LLC, we strive to make our payment process transparent and straightforward. This Payment Policy outlines the terms of payment for our services, including invoicing, payment methods, deposits, and refund conditions. By purchasing or booking any service, you agree to the terms detailed below.

1. Payment Terms

Custom Quotes: Services provided by eRhine LLC are based on customized quotes, reflecting the unique needs and complexity of each case. Payment terms, including deposit requirements and full payment deadlines, will be included in your custom quote.
Invoicing: Following acceptance of a quote, an invoice will be sent to the client, detailing the amount due, payment deadline, and payment options. Full payment is required before any work on the requested service begins.

2. Accepted Payment Methods

eRhine LLC accepts the following methods of payment:

Credit/Debit Cards: Payments can be made securely via major credit or debit cards through our online payment processor.
Bank Transfers: Clients may choose to pay via direct bank transfer; details will be provided on the invoice.
PayPal: A secure payment option is available via PayPal for international clients.
Other: We also accept alternative methods, such as Wise or local transfer options, where applicable. Please contact us for details.

Note: All payments must be made in USD unless otherwise specified.

3. Deposit Requirements

For certain services, a deposit may be required to secure your booking or confirm the initiation of work. Deposits will be specified in the custom quote and are typically non-refundable unless otherwise stated. The balance payment must be settled before we commence the service.

4. Currency Conversion and Fees

Clients are responsible for any currency conversion fees, bank transfer fees, or other additional charges imposed by financial institutions when making payments. eRhine LLC is not liable for these fees, and the full quoted amount must be received.

5. Late Payments

All payments are due by the specified deadline on the invoice. Late payments may result in service delays or cancellation of your booking. If payment is not received within 14 days of the due date, eRhine LLC reserves the right to cancel the service request. In some cases, a late fee may be applied, as outlined in your invoice.

6. Refund Conditions

Pre-Commencement Cancellations: If a cancellation is requested before work begins, a full or partial refund may be considered, based on preparation completed to date.
Post-Commencement Cancellations: Once the service has begun, refunds will generally not be provided, as detailed in our Booking & Refund Policy. Exceptions may be made at the sole discretion of eRhine LLC in cases of unavoidable circumstances.
Deposit Refunds: Deposits are non-refundable unless otherwise stated in the service quote.

7. Payment Security

eRhine LLC is committed to ensuring secure and safe transactions. We use reputable and secure payment processors that comply with industry standards. Any payment information you provide is processed securely, and we do not store your credit card or bank details.

8. Payment Confirmation

Once payment is received, clients will receive a confirmation email with a payment receipt. If you do not receive a confirmation within 24 hours, please contact us at contact@eRhine.com to verify receipt.

9. Changes to This Policy

eRhine LLC reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Clients are encouraged to review this policy regularly to stay informed of any updates.

10. Contact Information

For questions or concerns related to payments, please contact us:

Email: contact@eRhine.com
Phone: +1 (602) 456-1133
WhatsApp: +1 (602) 715-3701