Digital Product Policy

Last Updated: Nov.02/2024

eRhine LLC offers digital products designed to assist clients in various administrative and informational needs. This Digital Product Policy outlines the terms of purchase, usage, and refunds for digital content provided by eRhine LLC. By purchasing a digital product, you agree to the terms outlined below.

1. Digital Product Purchase

Product Availability: Digital products may include downloadable resources, templates, guides, and online educational content. Products are available through the eRhine website and are accessed digitally.
Payment: Full payment is required at the time of purchase. Once payment is processed, you will receive a confirmation email with instructions on how to access or download your digital product.

2. Access and Usage

License: Upon purchase, eRhine LLC grants you a non-transferable, non-exclusive license to use the digital product for personal, non-commercial purposes.
Restrictions: You may not redistribute, share, modify, or resell any digital product provided by eRhine LLC. Unauthorized use or distribution of our digital products is strictly prohibited.
Account Requirements: Access to certain digital products may require an active account with eRhine LLC. Please ensure that your account information is accurate and secure.

3. Refund Policy for Digital Products

Due to the nature of digital products, refunds are generally not available. Once a digital product has been purchased and delivered, it is considered final sale. However, exceptions may apply in cases of technical issues or where the product was not delivered as described.

Technical Issues: If you experience a technical issue that prevents you from accessing or using the digital product, please contact us within 7 days of purchase. We will work with you to resolve the issue or provide an alternative solution.
Undelivered Products: If you did not receive the digital product as described, please reach out to us. We will investigate the matter and may offer a replacement or alternative product if appropriate.

4. Intellectual Property

All digital products are the intellectual property of eRhine LLC and are protected by copyright laws. Purchasing a digital product does not grant you any ownership rights; you are granted a limited license to use the product solely for personal purposes.

5. Changes to Digital Products

eRhine LLC reserves the right to update or modify digital products to improve functionality or content. We may make updates available to customers who have purchased the product, but this is not guaranteed. Changes to digital products will be communicated as needed.

6. Liability Disclaimer

eRhine LLC makes no warranties or representations regarding the accuracy, reliability, or completeness of the information provided in digital products. By purchasing and using a digital product, you agree that eRhine LLC shall not be liable for any damages or losses resulting from your use of the product.

7. Contact Information

For questions or assistance related to our digital products, please contact us at:

Email: contact@eRhine.com
Phone: +1 (602) 456-1133
WhatsApp: +1 (602) 715-3701